I’m an enterprise marketing executive with more than two decades of experience helping organizations build adaptive digital strategies and translate complex technical capabilities into market-facing value. I currently serve as Director of Product Marketing at Maximus, where I focus on AI-enabled government service delivery and the future of digital public services. Through my consultancy Monago Digital, I also take fractional and intermittent engagements between long-term roles.
My focus across all of this work centers on what I call the Integration Era — the period in which AI has moved from novelty to infrastructure, and the defining challenge has shifted from technology access to absorptive capacity: an organization’s ability to meaningfully absorb and act on rapid change.
I’ve worked with leading organizations across financial services, retail, media, technology, and government — including Bank of America, Capital One, JPMorgan Chase, Gap Inc., Macy’s, Sephora, The New York Times, PayPal, Autodesk, ThoughtWorks, and others. A significant part of that career runs through the public sector: at ICF, a global consultancy serving hundreds of federal and government clients, I led the organization’s shift to digital-first marketing and built its first owned thought leadership platform. At Maximus, I translate complex government technology programs — spanning AI modernization, IT transformation, and citizen-facing digital services — into clear, outcome-driven market narratives.
I write Madam I’m Adam, a bi-weekly newsletter on AI, work, and professional strategy in the Integration Era. My central body of long-form work is the Digestion Gap series — a four-part argument that the defining organizational challenge of the AI era is not information access or technology adoption, but the capacity to absorb them. I speak regularly at industry conferences on digital strategy, AI, and the future of work. My work has been featured in CIO.com, the Adobe Blog, ERE, and OpenSource.com.
Outside of professional life, I’m a practicing genealogist with a focus on Eastern European Jewish records, and I serve on the board of directors of JRI-Poland.org, which makes historical records of Polish Jewish communities accessible to families and researchers worldwide. There’s something fitting about that work alongside my professional focus — both are ultimately about making layered, complex information legible and actionable for the people who need it. I also practice mindfulness and yoga, and music — as listener, student, and occasional player — has been a lifelong companion.
If you’d like to discuss a consulting engagement or speaking opportunity, the contact form is the best place to start. You can also connect with me on LinkedIn, Bluesky, or Threads.
This is my personal site. The views expressed here are my own and not those of my employer.