Digital Strategy and Customer Experience Leader
Originally published in 2017. See update at the end for how the platform has evolved since then. In S.E. Hinton's classic, The Outsiders, the dying Johnny Cade speaks the words, "Stay Gold" to his …
Continue Reading about Stay Gold, Twitter. Why the 140 Character Limit Must Remain. →
OK. Buckle in. I've been saving up a number of digital business resources to share and its coming down to the wire for 2014. Here's a collection of resources on digital strategy, social …
In many of our training and consulting engagements we gravitate towards the use of archetypes to depict common behaviors, both constructive and destructive. Two that come to mind are: Facilitation …
Continue Reading about Archetypes for location based services →
It was very cool to be quoted in today's article on RWW about Slashdot and its relevance today. Slashdot Struggles to Remain Relevant in The Social Web To elaborate, I think that all of the …
