Digital Strategy and Customer Experience Leader
I've allowed myself to wrestle with a number of half finished posts for a while. Today the news has me so overcome with sadness that I have no choice but to post something. Earlier today, an …
Continue Reading about The more things change, the more they stay the same. →
I’ve been spoiled. Spoiled in that I’ve had the privilege to work with some pretty amazing software developers in my day. The kind that are always looking to be better at what they do. During …
Effective last week on September 5th, the investment industry moved to “T+2” settlement. This new rule makes investment transactions complete two business days after the actual transaction date. …
Continue Reading about Innovation Hibernation: The Road to Straight-Through Processing →
Some years ago, I read the book [amazon_textlink asin='B004HWM7X0' text='‘The Lost’ by Daniel Mendelssohn' template='ProductLink' store='adammonago-20' marketplace='US' …
Continue Reading about Climbing family trees: Research lessons from my personal experience →
The Role of a Client-Facing Consultant During the last several years of my career, I have played a series of internal operations roles. This was a nice change after so many years being a …
Continue Reading about Front Stage to Backstage: Insights From a Client-Facing Consultant →
This week, I managed to finish [amazon_textlink asin='0062316095' text='Sapiens by Yuval Harari' template='ProductLink' store='adammonago-20' marketplace='US' …
Continue Reading about Book Review: Sapiens by Yuval Harari →
