Digital Strategy and Customer Experience Leader
When digital media platforms change, it can feel like we're drowning in choices to make. We have become accustomed to choppy waters in the land of social media, but recently the seas have felt …
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I just finished reading a paper titled "Machine Unlearning: its nature, scope, and importance for a 'delete culture'" by Luciano Floridi. It explores the cultural shift from recording to deleting …
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In 2015 I wrote the article, "Brave New World: The Future of Search" based on the explosion of developments we had seen at the time in conversational search and in personal assistant technology.The …
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Introduction This article provides a more detailed look at a program that I spoke about at Sitecore Symposium with my colleague, Matt Fitzgerald-Chamberlain. The focus of the talk was how we …
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Not long ago, I had the opportunity to join Will Critchlow on the SearchPilot Business Class Lounge podcast. The episode just launched last week, and is linked below, in case you missed it. You can …
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Does Peloton have a Nate problem? Maybe yes, maybe no, but there was a lesson in talent risk for Peloton from Ted Lasso: For those that watched the Season 2 finale of Ted Lasso this week, you'll …
Continue Reading about Peloton’s Growth Challenges: Lessons from Ted Lasso’s Nate →
