Digital Strategy and Customer Experience Leader
No fluff, just actionable insights on content, channels, and campaigns that actually connect. Whether you're shaping strategy or tuning performance, these posts help marketers work smarter.
Originally published in 2017. See update at the end for how the platform has evolved since then. In S.E. Hinton's classic, The Outsiders, the dying Johnny Cade speaks the words, "Stay Gold" to his …
Continue Reading about Stay Gold, Twitter. Why the 140 Character Limit Must Remain. →
This article is part 3 of an ongoing series on Digital Strategy Development. (Read Part 1: Digital Strategy Starts With Marketing and Part 2: How to Develop A Digital Strategy) Your digital …
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Today, Facebook finally launched a long-awaited stand-alone iOS application called Notify. Contrary to much of the hype, the application is not a newsreader, rather, it's a push notification manager …
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Miles Law: Where you stand depends on where you sit. - Rufus E. Miles, Jr. (1910-1996) This article is part two of an ongoing series. Read Part One: Digital Strategy Starts With …
Wistia has not only provided a fantastic software platform for our video hosting, but they have been an influential company for our marketing. This week, I had the pleasure of being interviewed for …
It’s hard not to get confused when people start talking “digital”. This is even true for me and my career has spanned I/T and marketing. That said, I continue to encounter many …
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