Digital Strategy and Customer Experience Leader
Practical takes on leading with purpose, navigating change, and creating cultures that support innovation and integrity. For current and aspiring leaders building teams that thrive.
Leadership today feels like trying to read a palindrome—it looks the same whether you're moving forward or backward, but the meaning only emerges when you find the right perspective. I've been …
Continue Reading about Leadership in the Age of AI and Flexibility →
Open today’s feed and three truths collide: tech execs shout “AI will kill every job”. Jason Clauss argues AI is merely climbing atop a heap of decrepit, sluggish tech that had to be overthrown …
Continue Reading about Compound Interest: AI Fluency & The New Work Deal →
Hey there, Let's cut to the chase - AI is impressive. It's transforming how we work and live in ways we couldn't have imagined just a few years ago. But here's the thing: despite all its …
Continue Reading about 3 Essential Leadership Skills AI Cannot Replace →
The Ground Is Moving: Are You Ready? The bots aren't coming; they're already here, reshaping our jobs, identities, and industries at exponential speed. This week’s five pieces form stepping-stones …
Continue Reading about Perpetual Beta: How to Thrive Humanly as AI Accelerates Everything →
In this issue of Madam I'm Adam, I explore the hidden connections between technological evolution, communication shifts, and changing business norms that are collectively reshaping our world—and …
Continue Reading about Private Power, Public Impact: The Rise of Everyday Agency →
