Advice for software companies looking to delight users During my career, I’ve been a major fan of enterprise collaboration tools. I was always quite excited about trying new applications and …
The Smell of Smoke After Fireworks
Why the Best Ideas Come After the Spectacle Originally published as a brief observation, expanded with deeper reflections on innovation, leadership, and what happens when the excitement dies …
Responsive Delivery article on ThoughtWorks.com
About a year ago, I had the distinct pleasure of presenting a talk called Responsive Delivery: Effective Practices for Digital First Organizations at the Searchlove San Diego conference hosted by …
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I made the pages of P2
If you haven't heard of P2 yet, you should. It is an original monthly magazine featuring ThoughtWorks folks of various talents reflecting on the craft of building software. I'm proud to say that I …
Cycle time, lead time, and continuous improvement
After some time, I have picked up Storify for a few projects that I have been looking to work on. This one will be based around resources to learn more about cycle time, lead time, and other …
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Archetypes for location based services
In many of our training and consulting engagements we gravitate towards the use of archetypes to depict common behaviors, both constructive and destructive. Two that come to mind are: Facilitation …
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