Digital Strategy and Customer Experience
This week I am looking forward to publishing a new piece on the future of search in the ThoughtWorks Insights blog. It’s been informed by some great presentations I’ve seen over the last few months, …
Continue Reading about An Open Web or a Collection of Native Walled Gardens →
I've just returned from SearchLove San Diego 2015, and my head is still spinning from all the great information and ideas that I picked up. This is now my third time in Paradise with the Distilled …
Continue Reading about 5 Things I Learned at SearchLove San Diego 2015 →
This week, I have a couple of interesting clusters of reads to share. If you read my post on mobile messaging, you'll know that I've been thinking quite heavily about the topic, and how …
Continue Reading about Messaging Redux, Pinterest Wins, and Digital Newsrooms →
Digital team structures can vary from one organization to another. In the course of research for Responsive Delivery, I learned that organizations which are creating the most innovative customer …
Continue Reading about [poll] What does your digital team structure look like? →
I'm happy to announce that I will be speaking at Spark 2015 this year! This is a tremendous honor given the serious talent that is also taking the stage, including the fabulous keynotes: Ann …
About a year ago, I had the distinct pleasure of presenting a talk called Responsive Delivery: Effective Practices for Digital First Organizations at the Searchlove San Diego conference hosted by …
Continue Reading about Responsive Delivery article on ThoughtWorks.com →
