I'm happy to announce that I will be speaking at Spark 2015 this year! This is a tremendous honor given the serious talent that is also taking the stage, including the fabulous keynotes: Ann …
Essays on AI Strategy, Leadership & Organizational Change
The problem is not information overload. It is absorption failure. Every essay here starts from that premise: that how an organization integrates change matters more than which tools it adopts or how fast it moves.
Madam I’m Adam is a weekly newsletter and essay series on AI strategy, organizational knowledge, and human leadership in the age of intelligent systems. The frameworks here are for people who want to understand what is actually changing — and why the human layer remains the one that determines the outcome.
If you lead people, strategy, or technology in a world being rewired by AI, you are in the right place.
Responsive Delivery article on ThoughtWorks.com
About a year ago, I had the distinct pleasure of presenting a talk called Responsive Delivery: Effective Practices for Digital First Organizations at the Searchlove San Diego conference hosted by …
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A New Breed of Competitors
As digital marketing technologists, we regularly see new competitors in the form of new channels and increasingly, a new breed of digital agencies. As digital marketers, we find the amount of …
The Medium is the Message
Channels are more important than ever. In fact, there has probably never been a time in history when the number and diversity of channels for delivering content have been so vast. In this first …
Mobile Messaging: Platform, paradigm or both
Mobile messaging applications have become more than a paradigm for commercial success but a platform for new systems of innovation. I can remember instant messaging as always being a core part of my …
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On-demand is the new subscription
This week I encountered a web based service and took note of their ‘cancel anytime’ feature. It occurred to me that this had for a few years become a novelty feature in software. …





