Digital Strategy and Customer Experience Leader
I just finished reading a paper titled "Machine Unlearning: its nature, scope, and importance for a 'delete culture'" by Luciano Floridi. It explores the cultural shift from recording to deleting …
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In 2015 I wrote the article, "Brave New World: The Future of Search" based on the explosion of developments we had seen at the time in conversational search and in personal assistant technology.The …
Continue Reading about Revisiting Brave New World: The Future of Search →
When I started my career, I was not certain that I wanted to be a technologist. I took a job with a higher education publisher because I thought that books and education were cool. My experience there …
Continue Reading about Who pays the bill for eliminating net neutrality? You and me. →
How approaches to dealing with fake news could impact search It seems to me that the way we handle filtering fake news has the potential to create a new factor used to help rank quality content on …
Continue Reading about Content Trust – A New Search Ranking Signal? →
The Digital Age: Whose Data Do We Own? Marketers are collecting more and more data all the time. The question is: What are they doing with it all? The last decade has seen an explosion of …
Continue Reading about Digital Data Privacy: Whose Data is it Anyway in 2023? →
