Late one Sunday in August, I was reading Dave Winer. He had been watching The Pitt and liking it for a simple reason: the show behaves like a simulated community. You come to know the …
Revisiting Brave New World: The Future of Search
In 2015 I wrote the article, "Brave New World: The Future of Search" based on the explosion of developments we had seen at the time in conversational search and in personal assistant technology.The …
Continue Reading about Revisiting Brave New World: The Future of Search →
Improving Visitor Experience With Automation & Personalization
Introduction This article provides a more detailed look at a program that I spoke about at Sitecore Symposium with my colleague, Matt Fitzgerald-Chamberlain. The focus of the talk was how we …
Continue Reading about Improving Visitor Experience With Automation & Personalization →