For two decades, the dominant strategy of the internet was simple: collect more behavior than your competitors, correlate it harder, and turn those correlations into recommendations. Amazon learned …
Designing for Absorption: The Digestion Gap, Part IV
From Awareness to Architecture Earlier in this series, we diagnosed the Digestion Gap: how organizations consume more change than they can process, leaving them overstimulated but …
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The Digestion Gap, Part III: Understanding the Dynamics of Organizational Change
Most organizations do not fail to change because they resist it. They fail because they cannot digest it fast enough to stay healthy. In earlier explorations of the Digestion Gap, we saw how …
The Digestion Gap, Part II: Diagnosing the Modern Organization
AI didn’t just accelerate work; it rewired our metabolism for it. Across industries, organizations are consuming more data, tools, and change initiatives than their people or processes can absorb. …
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The Missing Rung: AI and the Vanishing Entry-Level Job
Jack O’Connor sent 85 job applications before summer turned to fall.Azraiel Raines watched her “dream first job” at the State Department vanish overnight with a government downsizing.And on an online …
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When Every Job Becomes an IT Job
This week, my school superintendent sent out her weekly reflection. It didn’t start with test scores, attendance rates, or curriculum updates. It opened with IT uptime stats: network availability, …