Digital Strategy and Customer Experience Leader
A few weeks ago, I hit a wall. Not the kind you can muscle through with a weekend off or a motivational podcast. The kind that forces you to stop, to face the accumulated weight of personal loss, …
Continue Reading about The Difference Between Surviving and Thriving Is Who Stands Beside You →
Jack O’Connor sent 85 job applications before summer turned to fall.Azraiel Raines watched her “dream first job” at the State Department vanish overnight with a government downsizing.And on an online …
Continue Reading about The Missing Rung: AI and the Vanishing Entry-Level Job →
A century ago, apprenticeships were the scaffolding of work. You swept the floor, shadowed a master, and climbed rung by rung until you became one yourself. Today, AI is quietly dismantling that …
Continue Reading about Stepstones, Not Moonshots: Leading Through the AI Shakeup →
This week, my school superintendent sent out her weekly reflection. It didn’t start with test scores, attendance rates, or curriculum updates. It opened with IT uptime stats: network availability, …
A practical guide for product marketers navigating complexity The Invisible Lever of Context Your product demo just flopped. Again. The features are solid, the messaging is sharp, but the …
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When Consumption Outpaces Comprehension You've just finished scanning 47 Slack messages, three AI demo videos, and a dozen industry articles. Your brain feels crammed with information, but if …
Continue Reading about The Digestion Gap: How We Process Information in the Age of AI →
