AI did not create the knowledge management problem; it exposed how little of what we actually know was ever written down in a form that survives a tool change, a staff departure, or a single agent …
Epistemic Grief
The grief is appropriate. Staying there isn’t. The feeling that arrives when AI produces in forty seconds something you spent three days learning to do tends to get renamed before it reaches the …
From Digestion to Velocity: Why Decision Speed Depends on Judgment Infrastructure
Decision velocity is a function of judgment infrastructure, and most organizations are building faster pipes into a metabolism that has already stalled. A year ago, I started using the phrase “the …
The KM Renaissance: Why Your AI Strategy is Actually a Knowledge Strategy
We spend so much time debating the future of AI that we are ignoring the professionals who spent the last three decades solving its biggest flaw. A few weeks ago, I published The Field That Saw …
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Learning to Unlearn: The Decommissioning of Expertise
Unlearning is not a failure of memory, but the intentional decommissioning of mental infrastructure that has become a barrier to integration. In my last essay, The Field That Saw This Coming, I …
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The Field That Saw This Coming: Why Knowledge Management’s Long Game is Now the Most Urgent Conversation in the C-Suite
Generation is now free. Curation is now everything. One field saw this coming. The Inversion For most of human history, production was the scarce thing. Creating content, performing deep …