Digital Strategy and Customer Experience Leader
What I Got Right—and What Comes Next In 2016, I published a piece called The Future of Podcasting Is You, a hopeful look at a medium I believed was about to enter its golden age. I made a few …
Continue Reading about The Future of Podcasting (Revisited) →
In an era shaped by AI, automation, and cloud-native platforms, the tradeoff between owning and renting control systems is no longer abstract—it's operationally, strategically, and financially urgent. …
Continue Reading about Choose Your Controls: The Hidden Cost of Convenience →
Moving toward truly integrated systems that blend human intuition and AI capabilities to redefine productivity and innovation Setting the Bionic Stage The future of work isn’t automation; it’s …
Continue Reading about The Bionic Workplace: Beyond Automation to True Human-AI Partnership →
On turning 51, slow creativity, and why some of our best work comes from just showing up. 🌲 On Turning 51, Songwriting, and Creative Permission Today is my 51st birthday, and I'm celebrating …
Continue Reading about Structured Serendipity: 5 Creative Lessons from Iron & Wine →
Why wisdom—not just knowledge—will define the future of work and value. The Shift We're All Feeling We're not just navigating a tech revolution. We're experiencing something deeper: epistemic …
Where Algorithms Run the Office, and Humans Run the Vibe The CMO at a $2B software company told me something last week that stopped me cold: "We just promoted our first AI agent to Senior Marketing …
