Organizations accrue coordination debt when AI tools multiply handoffs faster than anyone redesigns who decides what happens next. The familiar complaint sounds like a pace problem. Everyone feels …
Negative Knowledge
Deletion without annotation is the actual failure. Most knowledge systems treat retirement as cleanup; the audit trail of how conclusions changed is a qualification, not clutter. In Knowledge …
Agent Sprawl as an Organizational Risk
Every team can deploy an agent in an afternoon. Almost no organization can tell you how many are running, what systems they touch, or who owns the judgment when they act. In May, the Wall Street …
Continue Reading about Agent Sprawl as an Organizational Risk →
Knowledge as Code
AI did not create the knowledge management problem; it exposed how little of what we actually know was ever written down in a form that survives a tool change, a staff departure, or a single agent …
The Messy Middle Mismeasure
The messy middle is not a mindset problem. It is a measurement problem: organizations still reward the old ladder while the work inside every title is being reassembled. The prescription is …
Use It Or Lose It
The Integration Advantage is not stored value. It circulates or it calcifies. And you can't tell which one is happening, because calcification feels exactly like wisdom. In 2026, Adrienne LaFrance …